FAQ's

The Stamp Market is Located in Utah, USA

PRODUCTS

Our Stamps are made in the USA of the highest quality photopolymer! Our Inks , Papers are made in the USA of the highest quality products as with many of our other products and we also manufacture some items from other countries.

ORDERS

All purchases are final. Orders are NON refundable and changes cannot be made to orders once they are placed.

15 Day Replacement Policy:

Please contact Customer Service within 15 days If you received the wrong product or a damaged or defective item, We will correct the issue as soon as we can. Defective merchandise will only be replaced within 15 days of order date.

If you have received a defective product we stand behind our products and will replace at no cost to you. Just be sure to notify us within 15 days of purchase.

We do not allow returns.

SHIPPING RATES & POLICIES

DOMESTIC ORDERS: Upon checkout your shipping costs will be added based on your location and weight of your products. We use real time shipping rates to give you the best price possible on your packages.

INT'L ORDERS PLEASE NOTE.

Int’l customers are responsible for all duties/ taxes or any addt’l fees associated with your package.

We will request additional payment for international orders based on the weight of your orders if they exceed the amt. Collected.

LOST OR STOLEN PACKAGES

We wish each package could be hand delivered to ensure it’s safe arrival but that’s just not possible so please read our policies about shipping.

We ship each package according to your choice at checkout. Ship times do not include order fulfillment time. Each order is processed and packed in the order it is recieved. Please allow 3-5 working days in addition to ship time.

All customers have options at checkout for guaranteed shipping options. We do recommend these for int'l customers if you are worried about any shipping issues.

Once your package leaves our location we The Stamp Market are NOT responsible for delays, damages to packages or product due to shipping and lost or stolen packages. Carriers at this time do not guarantee any shipping times. (you can read about each carriers policies on their respective websites.)

It is your responsibility to contact USPS for resolution or make claims as needed. Refunds will not be issued by The Stamp Market for USPS, UPS or DHL shipping issues.

ANGEL POLICY

All The Stamp Market products are copyrighted and protected under copyright laws. They cannot be copied without The Stamp Market’s written permission.

You may sell your handmade artwork if you adhere to the following criteria,

The Angel policy for The Stamp Market grants limited permission to purchasers of The Stamp Market Products to create hand-made artwork for sale.

All handmade items must be individually hand made and may not be reproduced or copied by any other means. You may not copy or replicate any cards that we have produced for any marketing or websites. They must be original handmade creations.

Any distribution of The Stamp Market products in any form other than handmade art is prohibited and may not be sold to third parties for resale.